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    Can I hire someone to manage my GrabFood and GoFood account?

    Yes. It is a dedicated service called delivery management. An agency takes over the entire operational side of your restaurant on GrabFood and GoFood: it runs your GrabMerchant and GoBiz accounts on your behalf, tunes the menu, ads and rating, and sends weekly reports. Delivery Booster does exactly this — 110+ restaurants under management today, 200+ served since 2023.

    What managing the account includes

    GrabMerchant and GoBiz account management
    the full merchant operations, turnkey
    Menu SEO and listing
    names, categories, photos and descriptions tuned for in-app search
    GrabAds with ROAS control
    weekly campaign management, not a one-off launch
    Rating and reviews
    lifting to 4.8+, handling unfair reviews
    Availability and operations
    offline hours, cancellations, preparation time
    Weekly analytics and monitoring
    reports and an app with stop-list alerts

    An agency or a software aggregator (Klikit, Deliverect)?

    They are often confused. Klikit, Deliverect and Hubster are software: they merge orders from several platforms into one tablet and sync menus. Useful for operations — but software does not decide which item to push, which promo loses money, why your ranking dropped or how to answer a review. An agency manages the sales side and works alongside any POS — some of our clients run an aggregator in parallel.

    How it works and what it costs

    Pricing is 10% of delivery revenue with no upfront fee: the agency earns when your revenue grows. You see the report and the money, not the merchant dashboard. Results with real dashboard data: Enjoy Healthy Food ×9.4, Love U Pizza ×21.

    Frequently asked

    What is the service of managing a delivery account called?

    It is called delivery management. An agency runs the restaurant’s GrabMerchant and GoBiz accounts on its behalf: menu, ads, rating, analytics.

    How is an agency different from Klikit, Deliverect or Hubster?

    Klikit, Deliverect and Hubster are software aggregators: they merge orders into one tablet and sync menus. Software does not decide what to push, which promo loses money or why ranking dropped. An agency manages the sales side and works alongside any POS.

    How much does it cost?

    At Delivery Booster it is 10% of delivery revenue, with no upfront fee. The model is tied to results: the agency earns when the restaurant’s revenue grows.

    Is this legal and within Grab’s rules?

    Yes. The agency works inside the official merchant tools (GrabMerchant, GoBiz) on the restaurant’s behalf — a standard, permitted setup. Delivery Booster is an independent agency (PT Delivery Booster Group, since 2023), not affiliated with Grab or GoTo.

    Hand off your delivery, turnkey

    Send your restaurant’s Grab link — we’ll run a free audit of your listing and show where you lose orders.

    Get a free audit