2-6x sales increase in Gojek and Grab

    110+ restaurants in Bali & Thailand grow with us

    Turnkey delivery management (menu, ads, team training, analytics, reports and more)

    Book a free audit
    Food delivery app interface showcasing menu itemsGrab delivery driver with mobile appGrab app interfaceDelicious pizzas for delivery

    Who we help

    Owner

    Fast increase in orders, rating and income, without endless discounts. We remove operational burden: platform management is entirely on our side.

    General Manager

    Reduce cancellations and delays, improve SLA and order fulfillment quality.

    Marketing Lead

    Only effective Ads with transparent reporting and high ROAS.

    Cloud/Ghost Kitchen

    More orders and visibility in delivery apps – without needing a dining room.

    What we do

    Ratings & Reviews

    Ethical review asks, 1★ de-escalation; target 4.8+. Rating increase technology!

    Promos & Ads

    We manage ads with focus on profit and transparent results.

    Menu & Pricing

    Hits, bundles, AOV with platform fees in mind.

    Profile & Cards

    Photos, copy, tags, hero items; visibility factors you can control.

    Consulting & Team Training

    Video training, test and guide for restaurant staff

    Analytics

    Automated data collection, weekly reporting, test plan.

    How we work

    1

    Intro call

    Quick GoJek/Grab profile check and 30-day priorities.

    2

    Plan

    Agree on goals and scope — no generic packages.

    3

    Sprints

    Weekly iterations with reports and recommendations.

    Pricing - free*

    10% of GoJek/Grab revenue (average $400-800/month).

    No risk. No upfront payment. ROI 5-12x.

    * - contact us to learn how you can get the service absolutely free.

    Learn more

    Case studies

    x21

    revenue in 9 months

    Love U Pizza (Bali)

    orders x14 · check +50% · Grab + GoJek

    Read the full case study →

    x2.6

    revenue

    Zaytun (Ubud)

    orders x2.1 · GoJek ads from loss to 15.5x ROAS

    Read the full case study →

    x6

    sales

    To The Moon

    300 млн IDR

    per month

    Only Eggs

    x3

    sales

    Lit Pizza

    Love U Pizza — x21 revenue growth over 9 months
    Zaytun Ubud — x2.6 revenue growth chart
    Grab merchant dashboard analytics
    Gojek merchant performance metrics
    Delivery platform insights
    Merchant analytics overview
    Soul restaurant growth metrics

    Testimonials

    Orders increased by 40% in the first month. Menu optimization and positioning were especially impressive.

    Arina

    Only Eggs

    Professional approach and quick results. Now we understand how to work with Gojek and Grab properly and increase profits. Removed a huge headache from working with platforms — finally have time to focus on business development.

    Alexey

    Prana Kitchen

    The audit revealed non-obvious problems we hadn't noticed. After implementing recommendations, the average check increased by 25%.

    Dmitry P.

    Pizzeria

    Алексей Мазур - основатель Delivery Booster

    Alexey Mazur

    Founder of Delivery Booster. Co-founder of IKA Sushi (4 locations in Bali, revenue over 1.5 billion rupees per month), FoodLab (8 brands, 2 locations in Bali). Experience with marketplaces - 8 years the team made Android applications (more than 3000 applications were created), knowledge in marketing and business building - over 15 years, 11 successful businesses were created in various fields. Founder of Delivery Booster, a service to increase sales on Gojek and Grab: 200+ clients since 2023 (110+ under management today), sales growth of 2-6x through setup and optimization of delivery services.

    Book a free audit

    Questions

    Conditionally free - find out how in the chat. 10% of GoJek/Grab revenue. Average $400-800/month. No risk, no upfront payment.

    First growth: 2-4 weeks. Full ramp-up: 3-6 months. Confirmed by 110+ restaurants under management.

    Yes. Target sales in 6 months or commission refund.

    Full GoJek/Grab management. You spend 0 hours, get reports.

    You can! Self-learning will take 3-6 months, and mistakes along the way will cost you $5-10k in lost profits and time.

    To register on GrabFood (via GrabMerchant) and GoFood (via GoBiz) you need business entity details (NIB, NPWP), an Indonesian bank account, a menu and photos. Approval takes from a few days to a couple of weeks. Delivery Booster handles turnkey onboarding: we prepare documents, set up GrabMerchant and GoBiz accounts, upload an optimized menu and configure the profile so the algorithm starts showing your restaurant right away.

    A merchant account is registered to an Indonesian legal entity (PT/PT PMA) or a local representative — the owner's personal KITAS is not required, but the business structure must be set up correctly. We guide foreign restaurant owners in Bali through a working setup and handle the entire GrabFood and GoFood onboarding.

    Platform commissions in Indonesia typically run around 20–30% per order depending on the package and platform programs. That doesn't have to kill margins: correct delivery menu pricing, bundles and efficient ads let our clients grow profit even after commission.

    Yes — but only on a prepared profile. If the menu, photos and operational metrics are broken, ads burn budget. Our clients consistently get 20–27x ROAS from GrabAds: USSR Phuket reached 24x and Enjoy Healthy Food holds 27.5x. We build campaign structure, manage bids and reallocate budget weekly.

    The most common causes are operational metrics: high offline rate (the restaurant looks "closed" to the algorithm), order cancellations, long preparation time, and missing keywords in the name and menu. The algorithm simply stops showing such restaurants. Our audit finds the exact cause — one client had a 3,977 min/month offline rate; after fixing it, impressions grew from zero to 7,500 a month.

    The algorithm weighs operational health (offline rate, cancellation rate, order acceptance and preparation speed), rating and recent reviews, listing conversion (photos, descriptions, prices) and keyword relevance. Ads amplify but never replace these factors. We manage all of these metrics weekly — which is why our restaurants climb the rankings.

    Discounts are the most expensive and short-lived lever. Sustainable growth comes from four tracks together: menu SEO and keywords, managed ads with ROAS control, clean operational metrics, and weekly analytics with A/B tests of items and prices. That's how Enjoy Healthy Food went from 34 to 167 orders/month and USSR Phuket from 8 to 59 in two months.

    Rating grows from three things: systematic review requests from happy customers, fast de-escalation of 1-star reviews, and fixing the operational causes of bad reviews (cold food, cancellations, long waits). We run a proven rating-lift playbook — we took USSR Phuket from 4.5 to 4.8 in two months.

    Both. GrabFood is stronger with tourists and expats, GoFood with the local audience; together they cover nearly the entire Bali delivery market. We run both accounts in parallel — one menu, consistent pricing and separate analytics per platform.

    Fully remotely: everything runs through GrabMerchant and GoBiz access, with reports and communication in Telegram or WhatsApp. The team is based in the region and knows the Indonesia market, but launch and management require no in-person meetings.

    Yes — this is a standalone service called delivery management. Delivery Booster runs the whole merchant side for you: GrabMerchant and GoBiz setup and daily management, menu and photos, promo economics, GrabAds with ROAS control, rating and review work, weekly analytics. You see the report and the revenue — not the merchant dashboard. 110+ restaurants under management today, 200+ served since 2023.

    Klikit, Deliverect and Hubster are software aggregators: they merge orders from multiple platforms into one tablet and sync menus. Useful operations tooling — but software does not decide which item to push, which promo loses money, why your ranking dropped or how to answer a review. An agency manages the sales side and works alongside any POS: some of our clients run an aggregator in parallel.

    Our diagnostic order: (1) availability — offline hours and cancellations hurt ranking most; (2) listing conversion — photos, names, menu structure; (3) promo economics — blanket discounts eat margin without lifting rank; (4) rating and review response speed; (5) only then ads: GrabAds buys traffic but cannot fix a non-converting listing. It is daily work — and it can be delegated.

    Delivery Booster is an independent agency (PT Delivery Booster Group, Indonesia; operating since 2023: 110+ restaurants under management, 200+ served in total), not affiliated with Grab or GoTo. We work inside the official merchant tools (GrabMerchant, GoBiz) on the restaurant's behalf — a standard, permitted setup. Real-number case studies: booster.delivery/cases.

    Yes — if you run unit economics per item rather than menu averages: delivery menu pricing, promos and ads are tuned so each order is profitable after commission. That tuning is what "management" means; our ×3.9 and ×9.4 cases are growth in profitable orders, not volume at any cost.

    Two layers. First — the agency's weekly report: orders, revenue, ad ROAS, rating and ranking changes. Second — our own software, Delivery Booster App (app.booster.delivery): live restaurant status on GoJek/Grab (you instantly see if the store went "closed" on a platform), new-review monitoring with unfair-review flagging and appeal support, control of switched-off menu items, and daily Telegram digests. First month free.

    Ready to increase orders?

    Get a free profile audit and learn how to increase revenue by 50-600%

    Contact us

    Gojek and Grab food delivery platforms in Bali. How to connect and profit from it.

    Video thumbnail showing presentation about delivery orders

    Gojek and Grab food delivery platforms in Bali

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    Bali delivery market volumes and features

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    Does your business need delivery services?

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    How to set up Gojek and Grab accounts and design menu properly

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    Tips for increasing average order value and creating bestsellers

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    Recommendations for advertising campaigns and account manager relationships

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    How to effectively manage ratings on delivery platforms